A smart speaker tin can be a wonderful matter, especially for busy people. You tin can use it to add together items to your shopping list, call your family unit, search for recipes, play your favorite music, or even play games. And all of that is possible with simply the utilise of your voice.

But a smart speaker, like an Amazon Repeat with Alexa, tin likewise be a pain in the neck, especially when information technology fails to exercise the i matter information technology's designed to—sympathize your commands.

And so if your Alexa keeps saying "I'grand having trouble agreement yous right now," we're here to aid set up it.

Why Is Alexa Having Trouble Understanding?

echo dot red light

As smart equally information technology is, an Amazon Echo is just a device, which can suffer from technical issues. Luckily, near issues are easy enough to fix—one time you get to the root of the problem.

When Alexa is having problem understanding, the first affair yous need to know is that information technology's not broken, and you don't need to go a new device. The problem hither is not with the device itself, but with the connection.

Ways to Set Alexa Having Trouble Understanding

i. Try a Simple Restart

Have you tried turning it off and on again? This advice is the about mutual i in tech support, as it solves then many problems. The aforementioned is truthful for the Amazon Repeat.

If you can't get information technology to empathise, but unplug it from its power source, which is either the wall or a battery-powered speaker. Wait a few seconds, connect it once more, and wait for the blue light to stop circumvoluted before you try to talk to Alexa over again.

2. Cheque Your Wi-Fi

Alexa can only work if it's continued to the internet. So if your connection is down, the device won't work as well.

Check if the net is working on other devices, similar your laptop or smartphone. If it is, and Alexa is yet non responding, try to reset your router and wait a few minutes before you talk to the device.

3. See If Alexa Is Connected to the Right Network

Maybe you just moved homes and forgot to alter the Wi-Fi network on your Alexa app for iOS or Android. Or perhaps you changed internet suppliers and forgot to update your Echo. Perhaps someone played with your Alexa and changed the network by mistake.

All of these can make Alexa not understand you lot. To check if that'southward the case, go to the Alexa app on your phone, go to Devices, select your Repeat and look under Wi-Fi Network to see that'south connected to the correct one. If not, tap Modify, and follow the steps on the screen.

4. Bring Alexa Closer to the Router

Even if your internet is just fine and the device is connected, the bespeak may not be potent plenty to reach Alexa. This can happen if the router is on the other side of the business firm, or in a closet, for case.

To test if this is the example, identify the Amazon Echo right next to your router. If it works when you practice that, you lot may want to leave your Alexa in that room or find a new location for the router.

5. Make Certain the Software Is Updated

Alexa automatically connects to its servers on a daily basis to check for software updates. If your device is having trouble understanding, maybe it'south considering it couldn't download the latest version for some reason.

The easiest way to prompt Alexa to bank check for updated is to press the mute button for 30 seconds. You lot'll know the device is connecting to the server, once the red light is gone and the blue circular light appears.

6. Try a Factory Reset

Equally a last resort, you tin can opt for a factory reset. This volition erase your saved routines, alarms, and reminders, and basically revert the device to how it was when you kickoff plugged it in. Withal, this may exist the thing to get information technology working again.

You lot tin can do a factory reset through your app. Find your device on the app, every bit described in step three. Nether Device Settings, scroll down until you lot run across Registered To. Tap Deregister to proceed with the reset. You can also utilise the buttons on the device to exercise this. Hither'southward the total guide on how to reset your Amazon Echo.

Later on you complete the factory reset, you'll have to reconnect information technology to your home Wi-Fi in order for information technology to work. Here's how to connect Alexa to Wi-Fi with or without the app.

If Nothing Works, Go to the Source

If you go through all of these steps, and yous're Alexa is even so having trouble agreement, the problem may be with Amazon itself.

Cheque to meet if Amazon servers are down with a site like DownDetector, or reach out to Amazon support on their website.

Every Command You Tin can Say to Your Amazon Alexa

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About The Author

Tal Imagor (fifty Articles Published)

Tal Imagor has been a freelance Journalist and Content Author for over 10 years, writing anything from newsletters to deep-dive feature articles. She's passionate writing about promoting sustainability, diverseness and inclusion, especially inside the tech environment.

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